Shipping & Refunds
FREE DELIVERY on all orders in the UK, with Royal Mail second class delivery.
Paid delivery will cost £2.90.
For our US store, FREE DELIVERY on orders over $5. Orders made under $5 will subject to change in cost depending on courier service.
Orders are estimated to take up 3-6 working days from day of dispatch.
Last call for orders to be dispatched same day is 12pm for both UK & US, Orders made after this time will be dispatched the next day.
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- FREE DELIVERY on all order values in the UK and over $5 in the USA.
- UK - Royal Mail second class delivery. Paid delivery will cost £2.90.
- USA - Orders made under $5 will subject to change in cost depending on courier service. Currently we use UPS.
Here at Oh K! we hope all of our products bring happiness every day!
However, if you do find that your order has arrived damaged or incorrect, please contact us directly here. Once this has been processed by our team, we will send you a return sticker to post the item straight back to us or take this further for investigation for a refund.
Please note, we do not do refunds for change of minds, or gift receipts.
Here at Oh K! our mission is to create high-performing, playful everyday beauty and skincare experiences! All of our masks and products are developed in London and are manufactured in South Korea.
This is so we can ensure we are providing the best formulas and ingredients into your skincare routine through every product!
Not only do our products deliver radiance and happiness every day, you can also buy in confidence that none of our products have been tested on animals - yay!
For more information contact us with the attention of compliance to firstname.lastname@example.org.
Some animal-derived ingredients include Honey, Beeswax, Caviar, Pearl, Snail serum, and Collagen, plus many others. We are reformulating our products to remove all of these ingredients!
You can shop and try all of our vegan products HERE.
Generally, sheet Masks have a shelf life of up to 3 years from production. Hydrogel masks & Targeted masks have a shelf life of 2 years.
Please refer to back of packaging for exact expiry date of your product.
Find Oh K! IRL over at our stockists here.
Want to try a mask and concerned it might irritate your skin?
Each product displays hero and full list on ingredients on back of pack. The same information can be found on each product page of ohklife.com.
If you are unsure on your skin type, contact our Beauty Developers here!
We want to make sure our packaging protects our products, so they reach you in tip-top condition. Unfortunately, this means there are some types of packaging that are not currently recyclable.
We are excited to be working on developing recyclable, responsibly sourced and sustainable packaging for all Oh K! products. Watch this space!
Want to get the most out of your masking experience? So do we!
After using your sheet mask or hydrogel mask, peel it off and massage in the leftover essence. There is no need to cleanse your skin (Except for our bubbling masks or our clay masks!)
You might notice a bit of the lovely skincare essence left in the pouch after you remove your mask - don't waste this! Pour it into your hands and massage it into your arms, decolletage or legs.
Mutli-masking is also a great way to maximise your 'ohklife experience - try layering any of our Under Eye masks with a full face mask over top. Or go all out, and also use our Hair Mask, Hand Mask and Peeling Foot Mask too!
If you want a chilled out masking experience, you can also try popping our Cucumber Sheet Mask in the fridge for a few minutes before applying it to your face, for a cooling, refreshing treat.
Your Skincare Questions
Dry skin has a lack of oils and can look dull and flakey, so replacing moisture with oils and creams is very important.
Try our Hyaluronic Acid with Sea Kelp Hydrogel Mask for a super luxurious skincare treat. Natural ingredients are also good for dry skin, like our Turmeric Sheet Mask. Or, mask while you slumber with our Oh K! Sleep Mask, one of our best moisturisers for dry skin.
Dehydrated skin has a lack of water in the top layers of the skin - since this is a "skin condition" and not a skn type, you can have Oily, Comibnation or Dry skin and also be dehydrated. Hardly seems fair, right?! Knowing how to keep skin hydrated is key.
Try one of our fabulous Hydrogel Masks which are a great moisturising product for dry skin, or the Gold Foil Sheet Mask for an insta-glam selfie-worthy mask! Or, target your hydration with our Cherry Lip Mask, for a super hydrated pout.
Combination skin is when you have dry skin in some areas and oily skin in others, and is quite a common skin type. Each zone of the face might need a slightly different skincare product.
Try our Pink Fizz Bubble T-Zone Mask, to help reduce shine on an oily t-zone, paired with our Gold Dust Under Eye Hydrogel Masks, to target moisture to the under eye and upper cheek area.
Bright skin looks healthy, radiant and hydrated. We don't believe in products that whitenthe skin, so will never use harmful ingredients to bleach away pigment, but we do think that everyone can benefit from a glowing complexion!
Try our Ginseng & Eucalyptus Under Eye masks, to perk up tired eyes, or our Gold Mix Your Own Mask, for a fun self-care treat.
It's important to look after your skin at every stage of life, so we have some fabulous products formulated with anti-ageing ingredients!
Try our Tech Neck Mask, to fight the sag and signs of ageing, or treat your hands with our Violet Flower Hand Mask, for a super-hydrating treat.
Oily skin is skin that produces extra sebum, and can look shiny and greasy. It's important to know how to look after oily skin, as some products can actually make the skin produce more oils!
Try one of our best face masks for oily skin is the 3-Step Bamboo Charcoal Sheet Mask, which will help to gently cleanse while mattifying shine, or the Bubble Bubble Sheet Mask, to gently cleanse and exfoliate while having loads of fun! Another great mask to try is the Pink Clay Sheet Mask, which absorbs oils and shine without the mess of using a clay mask.
Sadly, we do not supply samples prior to purchase at this time. However, if you would like to learn more about our products or are in need of recommendations from our Beauty Development team, contact us here.
If there is a particular mask you need, get in contact with us!
The majority of our lines are re-stocked from the last sell-through date - however in some cases, once they are gone, they're gone!
For more information on what we currently have available, shop here.
If you find your promo code isn't working - please contact us here. For more information on promotional codes, please read our Terms of Service.
We love to hear your feedback! For all reviews, please leave your comments in the review section of the relevant product page or DM on social media us for the chance to be featured!