Privacy Policy

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Here at Oh K!, not only are we serious about skin, but also super serious about your data too!

 

We want to make sure every one of our VI-Pandas are receiving the correct notifications to their mailbox. That's why we've put together some very important information to keep you in the loop, while also making it easier to sign-up to our weekly newsletters and to update your preferences.



 
 
 

 

 

 

What you will receive when you join VI-Pandas?

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The Important Details

Signing up to Oh K! Newsletters & Shopping with Oh K!

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you sign up to Oh K! VI-Pandas/Oh K! Newsletters, we collect the following information:

  • Name
  • Birthday
  • Your Email Address
  • Address
  • Country
  • Postcode

Please be assured that the data collected is owned and used by Oh K!, the data controller – with no access by any third party.  

 

How is your data used?

We ask for these details so we can send you the most beneficial and curated newsletters right to your mailbox, including offers, news and skincare tips. If you sign up to our newsletter and make an account with us, we may also obtain data surrounding how you use the website to help us develop and improve the site.  

 

SECTION 2 – DATA COLLECTION AND SECURITY

Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

 

Your Consent Oh K! Newsletters

When you provide us with personal information during your sign up with VI-Pandas/Oh K! Newsletter, we imply that you consent to our collecting it and using it for that specific reason only. We directly express this consent with a double opt-in notification and provide you with an opportunity to say no to notifications from Oh K! When signing up to Oh K! Newsletters you will be enrolled and sent a double opt-in email within 24 hours of submitting. If you do not respond to this and the 2 additional double opt-in notifications that follow within 4 weeks (28 days), you and your information will be automatically removed from our system and will be unsubscribed.

Once you consent to newsletters via the double opt-in email, you will be sent your discount code email. This code is valid until 1st Jan 2019. If you decide to opt-out, let us know by contacting us here.

Once you consent to our newsletters, your data will expire 2 years from the date you subscribed. During this time you may contact us to unsubscribe or to request an updated privacy policy.  

 

Data Controller – Who is collecting my data?

Oh K!, under the umbrella of Natural Products Worldwide, is the sole party for collecting your data as the Data Controller. Data is then stored and controlled under our Data Processor, Dotmailer. Please be assured, your data will NOT be shared with any other Data Controllers externally or internally within the company.  

Is the intended use likely to cause individuals to object to complain?

We take data security very seriously here at Oh K!. If you wish to have more information on our third party data processors, data handling or if you wish to double-opt out immediately, please contact our compliance officer here: happinesseveryday@ohklife.com.

 

Security of Personal Information


Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. 
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 3 years. 

Access to your Personal Information


You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

Oh K! will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. 
In order to protect your Personal Information, we may require identification from you before releasing the requested information. 
Maintaining the Quality of your Personal Information 
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

 

How do I withdraw my consent?

Are you experiencing too many notifications being sent to your inbox, or simply not interested anymore? If you wish to opt-out via contacting us, please allow 3 working days for changes to take into effect.  

If after you double opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at happinesseveryday@ohklife.com or mailing us at:

Oh K! 

131 -133 Upper Richmond Road London 

GB SW15 2TR      

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.  

 

SECTION 4 - THIRD PARTY

We use the following third parties to give our customers the best experience. Please read up on their privacy policies for more. 

Facebook  https://www.facebook.com/full_data_use_policy
Instagram https://help.instagram.com/155833707900388
Youtube
https://support.google.com/youtube/answer/7671399?hl=en
Dotmailer https://www.dotmailer.com/terms/privacy-policy/
Google Analytics https://policies.google.com/privacy
Shopify https://www.shopify.com/legal/privacy
Paypal
https://www.paypal.com/en/webapps/mpp/ua/privacy-full

SECTION 5 - CHANGES IN OUR POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
read more...

SECTION 6 - COOKIES

How do we use them?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.